Customer Onboarding Executive - Voi...

Careergenix Consultancy Llp has an opening for a Customer Onboarding Executive - Voi... based in Kharadi, Pune. Freshers can apply. You can earn up to ₹38,000/month. The team is filling 30 vacancies.

Employer’s description

Handle International Inbound Customer Calls With Professionalism And Empathyresolve Queries Related To Billing, Technical Issues, And General Service Inquiriesdeliver High-Quality Customer Service By Ensuring First-Call Resolution Where Possibleactively Listen To Customer Concerns And Provide Appropriate, Timely. 9303035415 Ranu Hr Hr. Type : Inbound, International | Languages : English

Pay and perks

Salary: ₹25,000 – ₹38,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and International
• Basic English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• You are calm under pressure and customer-first

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Kharadi, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Careergenix Consultancy Llp.