Customer Retention Executive - Voic...

Careergenix Consultancy Llp is looking for a Customer Retention Executive - Voic... to join its team in Mihan, Nagpur. You can earn up to ₹18,000/month. 30 candidates will be hired for this role.

In the employer’s words

Vacancy - 15 Salary Bracket- 14K-18K Gross 2-6 Months Experience In Voice+Chat Or Voice+Emails Should Be Good With Email Writing Should Have Good English Communication Skills- Should Be Comfortable To Work In Blended Process- Should Be Be Comfortable To Work In Rotational Shifts- Should Be Immediate Joiner. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Telugu

Salary

The salary for this role is ₹14,000 – ₹18,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Telugu
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Telugu
• A polite, patient attitude

Job details

• Location: Mihan, Nagpur, Maharashtra
• Employment type: Full time
• Openings: 30
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Careergenix Consultancy Llp.