International Bpo Executive

Careergenix Consultancy Llp is looking for an International Bpo Executive to join its team in Hinjewadi, Pune. There are 30 open positions. You can earn up to ₹38,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 5 Days Working, 2 Days Weekly Off. Rotational Shift. Saturday Sunday Fixed Off. 9243484048 Akhilesh Hr. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A customer-first, polite attitude

Salary

You will be paid ₹25,000 – ₹38,000 per month.

What you will do

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Hinjewadi, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Careergenix Consultancy Llp reviews applications regularly.