International Bpo Executive

Careergenix Consultancy Llp is looking for an International Bpo Executive to join its team in Kothrud, Pune. Salary is up to ₹38,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 5 Days Working. 2 Days Weekly Off. Cab Available. Location - Kothrud,Hinjewadi. Contact - 9303035415 Ranu. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• Languages: English
• You are calm under pressure and patient

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹24,000 – ₹38,000 per month.

Quick facts

• Location: Kothrud, Pune, Maharashtra
• Openings: 30
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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