International Bpo Executive

Careergenix Consultancy Llp is looking for an International Bpo Executive to join its team in Hinjewadi, Pune. 30 candidates will be hired for this role. The pay goes up to ₹38,000/month.

Note from the employer

Roles And Responsibilities:Handle International Inbound Customer Calls With Professionalism And Empathyresolve Queries Related To Billing, Technical Issues, And General Service Inquiriesdeliver High-Quality Customer Service By Ensuring First-Call Resolution Where Possibleactively Listen To Customer Concerns And Provide Appropriate. 9243484048 Hr. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A polite, calm under pressure attitude

What you get

The salary for this role is ₹35,000 – ₹38,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Hinjewadi, Pune, Maharashtra
• Vacancies: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Careergenix Consultancy Llp today.