International Voice Process Agent

A new International Voice Process Agent role is open at Careergenix Consultancy Llp, Nagavara, Bengaluru. The pay goes up to ₹35,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 5 Days Working. 2 Days Weekly Off. Rotational Shift . Rotational Weekly Off. Cab Available. 81490 02874. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What you will do

As an International Voice Process Agent, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹30,000 – ₹35,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are polite and customer-first

Job details

• Location: Nagavara, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Careergenix Consultancy Llp today.