International Voice Process Agent

Careergenix Consultancy Llp is looking for an International Voice Process Agent to join its team in Viman Nagar, Pune. You can earn up to ₹39,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly.5 Days Working And 2 Days Weekly . Cab Available.9243484048 Akhilesh Hr. Type : International | Languages : English | Preferred Experience In : Real Estate

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, International and Real Estate
• Basic English
• Freshers can apply
• Type: International
• Languages: English
• Preferred Experience In: Real Estate
• You are calm under pressure and polite

Pay and perks

Salary: ₹20,000 – ₹39,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Viman Nagar, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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