International Voice Process Agent

Careergenix Consultancy Llp is hiring an International Voice Process Agent in Kothrud, Pune. 30 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 5 Days Working .2Days Weekly Off. Cab Available. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Salary and benefits

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English

Quick facts

• Work location: Kothrud, Pune, Maharashtra
• Work mode: On-site
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Careergenix Consultancy Llp reviews applications regularly.