International Voice Process Agent

Careergenix Consultancy Llp is looking for an International Voice Process Agent to join its team in Kothrud, Pune. 30 candidates will be hired for this role. The pay goes up to ₹38,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Handle International Inbound Customer Calls With Professionalism And Empathyresolve Queries Related To Billing, Technical Issues, And General Service Inquiries. 9243484048 Akhilesh Hr. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English | Preferred Experience In : Real Estate

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

What you get

Salary: ₹25,000 – ₹38,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, International, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Preferred Experience In: Real Estate
• You are calm under pressure and customer-first

Position details

• Location: Kothrud, Pune, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Careergenix Consultancy Llp reviews applications regularly.