Technical Support Executive - Voice...

A new Technical Support Executive - Voice... role is open at Careergenix Consultancy Llp, Kharadi, Pune. 30 candidates will be hired for this role. The pay goes up to ₹40,000/month.

In the employer’s words

Resolving Billing Issues Using Query Solving Techniques And Providing Clear And Concise Information. Answering Questions About Billing Or Services.Manage International Inbound Customer Calls With A Focus On Providing Exceptional Service And Resolving Inquiries.Listen Actively To Customer Needs, Concerns, And Feedback, And Respond Appropriately. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹30,000 – ₹40,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English

Job at a glance

• Location: Kharadi, Pune, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Careergenix Consultancy Llp today.