Telecaller

Start your next role as a Telecaller with Careergenix Consultancy Llp in Bidhan Nagar, Kolkata. Salary is up to ₹15,000/month. 20 candidates will be hired for this role.

Employer’s description

Hiring For Telecaller. 6 Days Working . 1 Day Weekly Off. Day Shift-10.00Am To 7.00Pm. Languages- Hindi,Marathi. Location - Bidhan Nagar Salt Lake Kolkata. Con. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Bengali, Hindi

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Bengali, Hindi, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Bengali, Hindi
• Someone customer-first and polite

Position details

• Location: Bidhan Nagar, Kolkata, West Bengal
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Careergenix Consultancy Llp.