Ecommerce Account Manager

Join Careplus as an Ecommerce Account Manager in Khajoori Khas, Delhi. You can earn up to ₹16,000/month. There are 2 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Computer

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹10,000 – ₹16,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Basic Excel, Computer
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Computer
• Someone calm under pressure and polite

Job at a glance

• Location: Khajoori Khas, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Careplus reviews applications regularly.