Telecaller

Start your next role as a Telecaller with )Cargo Services in Udhna, Surat. Salary is up to ₹13,000/month.

Employer’s description

Customer Support Executive , Basic Knowledge Of Excel Work And Expireance Of Tally Calling Work Or Customer Handling. 1 - 2 Years Experience Compulsory. | Type : Domestic

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• You are customer-first and patient

Salary and benefits

Salary: ₹12,000 – ₹13,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Position details

• Location: Udhna, Surat, Gujarat
• Timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with )Cargo Services.