Telecaller

Looking for a Telecaller role in Kondapur, Hyderabad? Carnival Castle Private Theatres is hiring now. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Typing speed and Verbal communication
• Female Only
• Basic English
• Freshers can apply

Compensation

Compensation: ₹15,000 per month.

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Location: Kondapur, Hyderabad, Telangana
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Carnival Castle Private Theatres.