Customer Retention Agent

Join Carnot Technologies Private Limited as a Customer Retention Agent in Andheri East, Mumbai. The team is filling 6 vacancies. You can earn up to ₹30,000/month.

Note from the employer

Familiarize Yourself With Our Product And Service Offerings To Provide Accurate Information To Customers.Initiate Recharge Sales By Contacting Existing Customers Via Phone And Promoting The Benefits Of Our Recharge Services.Listen Attentively To Customers, Understand Their Concerns, And Provide Appropriate Solutions Or Escalate To The Relevan. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Compliance, Documentation, MS Excel and KYC
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone persuasive and ethical

What the job involves

• Follow up on applications until disbursal or policy issue
• Verify KYC documents and complete application formalities
• Comply with RBI/IRDAI guidelines and internal audit norms
• You will manage collections and track overdue accounts.

Position details

• Job location: Andheri East, Mumbai, Maharashtra
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Vacancies: 6
• Employment type: Full time

Ready to start? Upload your resume and apply to Carnot Technologies Private Limited today.