Telecaller

Carrum Mobility wants to bring on a Telecaller for its Janakpuri District Center, Delhi team. There are 2 open positions. The pay goes up to ₹26,000/month.

Employer’s description

Looking For A Dynamic And Experienced Individual To Join Our Team As A Telecaller & Help Drive Our Continued Success. As A Professional In Telecalling, You Will Be Generating Leads And Delivering Exceptional Customer Service.Your Responsibilities Will Include Making Outbound Calls, Addressing Inquiries, & Generating Leads, Proved Telecalling Record. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹18,000 – ₹26,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A calm under pressure, patient attitude

Position details

• Work location: Janakpuri District Center, Delhi, Delhi
• Employment type: Full time
• Vacancies: 2
• Work type: On-site
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Apply today and take the next step in your career with Carrum Mobility.