Team Leader

Cash On Wheelz has an opening for a Team Leader based in Vijayanagar, Bengaluru. There are 2 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English

Key responsibilities

• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Kannada
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English
• You are polite and calm under pressure

Job at a glance

• Work location: Vijayanagar, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Working hours: 9:30 AM - 5:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Cash On Wheelz today.