Receptionist Cum Telecaller

Cavalier India Pune has an opening for a Receptionist Cum Telecaller based in Narayan Peth, Pune. Salary is up to ₹22,500/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, Complaint handling, CRM tools
• Female Only
• Basic English
• Freshers can apply

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary

Salary: ₹15,000 – ₹22,500 per month, based on skills and experience.

Position details

• Location: Narayan Peth, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Apply today and take the next step in your career with Cavalier India Pune.