Telecaller

A new Telecaller role is open at Cbc consultants, Sector-17, Chandigarh. The pay goes up to ₹22,000/month. The team is filling 4 vacancies.

Note from the employer

Sales. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹20,000 – ₹22,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Verbal communication, Typing speed, CRM tools, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Quick facts

• Job location: Sector-17, Chandigarh, Chandigarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 4

Ready to start? Upload your resume and apply to Cbc consultants today.