Telecaller

Cbg Industries is looking for a Telecaller to join its team in Banar, Jodhpur. No experience? You can still apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: CRM tools, Complaint handling, Active listening, Typing speed
• Basic English
• Freshers can apply

Key responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Banar, Jodhpur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Cbg Industries.