Tele Collections Executive

Cegura Technology Solutions Pvt Ltd is looking for a Tele Collections Executive to join its team in Park Circus, Kolkata. There are 12 open positions. Salary is up to ₹17,000/month. Freshers can apply.

Employer’s description

Tele Collections For A Leading Nbfc In India. Type : Domestic | Languages : Malayalam, Tamil

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: Domestic, Malayalam, Tamil
• No English required
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil
• You are calm under pressure and customer-first

Your responsibilities

As a Tele Collections Executive, your work will include:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

Salary: ₹11,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Location: Park Circus, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 12
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Cegura Technology Solutions Pvt Ltd.