Banking Telecaller

Cfirst Communication wants to bring on a Banking Telecaller for its Kolathur, Chennai team. There are 10 open positions. Salary is up to ₹24,500/month. Freshers can apply.

Note from the employer

You Need To Call Customers And Explain The Personal Loan Product To Them. After Explaining The Product, If The Customer Is Eligible For A Loan, We Will Process And Arrange The Loan For Them. This Is The Nature Of The Job.There Are No Targets In This Role. We Are Looking For Candidates With Good Work Experience. The Job Offers A Good Work Location, A Pleasant Environment, And A Good Working Atmosphere. Type : Outbound, Inbound, Sales | Languages : English, Kannada, Telugu, Tamil

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Inbound, Kannada, Outbound, Sales, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: English, Kannada, Telugu, Tamil
• A polite, customer-first attitude

Compensation

The salary for this role is ₹18,000 – ₹24,500 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Kolathur, Chennai, Tamil Nadu
• Vacancies: 10
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 10.00 AM - 6:00 PM | Monday to Saturday

Click Apply to send your profile to Cfirst Communication. It takes less than a minute.