Calling

Looking for a Calling role in Swargate, Pune? Cgs Enterprises is hiring now. Freshers can apply. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi, Marathi

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• You are patient and calm under pressure

Position details

• Location: Swargate, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Cgs Enterprises. It takes less than a minute.