Process Coordinator

Join Chai Govindam as a Process Coordinator in Bhanpuri, Raipur. You can earn up to ₹12,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, patient attitude

Compensation

You will be paid ₹9,000 – ₹12,000 per month.

Position details

• Job location: Bhanpuri, Raipur, Chhattisgarh
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time

Apply today and take the next step in your career with Chai Govindam.