Admission Telecaller

A new Admission Telecaller role is open at Chaitanya College Patna, Kankarbagh, Patna. 4 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Admission Ke Liy Call Karna Hai, Calls Me Course Samjhana Hai, Directly College Se Kaam Karna Hai, Calls Lene Or Admission Lene, Bihar Student Credit Card Ki Jankari Ho, Bba, Bca Course Smjhte Ho. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Typing speed, Complaint handling and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Roles and responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Kankarbagh, Patna, Bihar
• Timings: 10:00 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 4
• Work mode: Office-based

Click Apply to send your profile to Chaitanya College Patna. It takes less than a minute.