Telecaller

Looking for a Telecaller role in Kalpana Square, Bhubaneswar? Chanakya Classes is hiring now. The pay goes up to ₹10,000/month. There are 2 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹10,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: CRM tools, Active listening, Hindi and English, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Job location: Kalpana Square, Bhubaneswar, Odisha
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Chanakya Classes reviews applications regularly.