Customer Care Executive

Chandra Majumdar is hiring a Customer Care Executive in Salt Lake, Kolkata. There are 30 open positions. No experience? You can still apply. The pay goes up to ₹20,000/month.

Employer’s description

Customer Care Executive Role Inbound Calling Process Rotational Shifts There Language Fluently Speaking Any 2 Language Hindi English Bengali. Type : Inbound | Languages : English, Hindi, Bengali

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Bengali
• Someone calm under pressure and polite

Quick facts

• Location: Salt Lake, Kolkata, West Bengal
• Job type: Full time
• Work type: Office-based
• Timings: 24/7 Rotational shifts
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Chandra Majumdar today.