Customer Care Executive

Chandra Majumder (Colossal Servicee) is hiring a Customer Care Executive in Salt Lake, Kolkata. The pay goes up to ₹15,000/month. There are 30 open positions. No experience? You can still apply.

In the employer’s words

Customer Care Executive Role Inbound Calling Process Blended Fresher Experience Boths Can Apply Hindi Bengali Basic English Required. Type : Domestic, Inbound | Languages : English, Hindi, Bengali

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Pay and perks

You will be paid ₹11,000 – ₹15,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Bengali

Position details

• Job location: Salt Lake, Kolkata, West Bengal
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Chandra Majumder (Colossal Servicee).