Tele Caller

chargeMOD is hiring a Tele Caller in Aakkulam, Thiruvananthapuram. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Key Responsibilities* Handle Customer Inquiries Via Phone, Email, Chat, And Support Tickets.* Assist Customers With Ev Charging-Related Issues, App Usage, Payments, And Charging Sessions.* Monitor And Resolve Customer Complaints Within Defined Timelines.* Coordinate With Operations And Technical Teams For Issue Resolution.* Maintain Accurate. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

What you get

The salary for this role is ₹14,000 – ₹20,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English
• Someone patient and polite

Position details

• Job location: Aakkulam, Thiruvananthapuram, Kerala
• Vacancies: 10
• Work mode: Office-based
• Shift: Shift base
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — chargeMOD reviews applications regularly.