Field Executive

Join Chauhan Associates Pvt Ltd as a Field Executive in Dabri Ext., Delhi. There are 20 open positions. Salary is up to ₹30,000/month.

Employer’s description

Bank Collection And Recovery Process Field Collection Area West Delhi And North Delhi. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Hindi and English and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Position details

• Location: Dabri Ext., Delhi, Delhi
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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