General Manager

Chennai Maratha is looking for a General Manager to join its team in Sector-34, Chandigarh. The pay goes up to ₹70,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Punjabi, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Punjabi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Punjabi, Hindi, English
• Someone calm under pressure and customer-first

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹50,000 – ₹70,000 per month, based on skills and experience.

Position details

• Location: Sector-34, Chandigarh, Chandigarh
• Job type: Full time
• Working hours: 10 AM - 6:30 PM | Monday to Saturday
• Interview timings: 1:00 pM - 6:00 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based

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