Tele Caller

A new Tele Caller role is open at Chennai'S Visualite, Aminjikarai, Chennai. Salary is up to ₹25,000/month. There are 2 open positions.

Employer’s description

The Tele Caller Will Be Responsible For Handling Inbound And Outbound Calls, Explaining Course Details To Students And Parents, Following Up On Enquiries And Admissions, Maintaining Student Enquiry Records, Converting Leads Into Admissions, And Coordinating With The Academic Team. Candidates Should Have Good Communication Skills In English & Tamil. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• Someone customer-first and calm under pressure

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Aminjikarai, Chennai, Tamil Nadu
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Chennai'S Visualite.