Service Manager

Looking for a Service Manager role in Ambli, Ahmedabad? Chetak Automobiles Llp is hiring now. You can earn up to ₹40,000/month. 2 candidates will be hired for this role.

In the employer’s words

Experienced Service Manager With A Proven Track Record In Managing Service Operations, Leading Technical Teams, And Ensuring High Customer Satisfaction (Csat) While Minimizing Turnaround Time (Tat).Key Responsibilities:Operations: Manage Day-To-Day Service Desk Operations And Assign Tasks To Technicians.Team Leadership: Lead, Train, And Monit. 1 - 2 Years Experience Compulsory.

Key responsibilities

As a Service Manager, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹25,000 – ₹40,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Verbal communication, Complaint handling, Typing speed and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Location: Ambli, Ahmedabad, Gujarat
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 7:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Chetak Automobiles Llp reviews applications regularly.