Field Collection Executive

Looking for a Field Collection Executive role in Cantonment, Lucknow? Chetan Auto Finance is hiring now. Great for first-time job seekers. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. License | Should Have : Bike | Preferred Experience In : Insurance, Credit Card, Loan, Real Estate

Roles and responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Bike, Credit Card, Insurance, License, Loan and Real Estate
• Male Only
• No English required
• Freshers can apply
• License
• Should Have: Bike
• Preferred Experience In: Insurance, Credit Card, Loan, Real Estate
• You are calm under pressure and patient

Job at a glance

• Job location: Cantonment, Lucknow, Uttar Pradesh
• Openings: 2
• Working hours: 10:30 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Chetan Auto Finance.