Customer Care Executive

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is looking for a Customer Care Executive to join its team in Salt Lake, Kolkata. 30 candidates will be hired for this role. You can earn up to ₹13,000/month.

Employer’s description

Flipkart - Fraud Risk Management ( Frm)Graduate / Ug Required Freshers/ Experience Work From Office 6 Days Working/ 1 Day Off Rotational Shift / Rotational Off Shift - 24*7Salary - 17K Ctc. Type : Outbound, Inbound | Languages : Bengali, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Bengali, Hindi, English
• Someone polite and patient

What you get

You will be paid ₹11,000 – ₹13,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Salt Lake, Kolkata, West Bengal
• Vacancies: 30
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.