Customer Care Executive

Looking for a Customer Care Executive role in Salt Lake, Kolkata? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. Great for first-time job seekers. You can earn up to ₹17,000/month. The team is filling 30 vacancies.

Note from the employer

We Do Have The Opening For The Customer Care Executive For The Bpo, Need Excellent English Interested Can Apply Looking Immediate Joiner. 24/7 Shift Timing, Rotational Shift And Rotational Week Off.Cab Facility In Odd Hours. Type : Inbound, Domestic, Outbound | Languages : English

Pay and perks

The salary for this role is ₹13,000 – ₹17,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound and Outbound
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: English
• You are patient and polite

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Salt Lake, Kolkata, West Bengal
• Shift: Rotational shift and rotational week off
• Openings: 30
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.