Customer Care Executive

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is looking for a Customer Care Executive to join its team in Salt Lake, Kolkata. Freshers can apply. 10 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

Urgent Hiring Call-9373283617. Type : Inbound, Domestic, Outbound | Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: English, Hindi
• Someone calm under pressure and patient

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹11,000 – ₹18,000 per month.

Job at a glance

• Job location: Salt Lake, Kolkata, West Bengal
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Chetana Rajiv Asekar (Subhadra Jobs Consultancy) reviews applications regularly.