Customer Care Representative

Looking for a Customer Care Representative role in Hazratganj, Lucknow? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. Salary is up to ₹19,000/month. Great for first-time job seekers. There are 30 open positions.

Note from the employer

Have To Managesellers Accounts Through Calls, Chats, And Emails For The Process. Ensure Satisfaction By Resolving Issues Efficiently And Professionally. Manage Account-Related Concerns. Maintain Accurate Call Logs And Case Updates While Adhering To Quality And Productivity Standards. Collaborate With Internal Teams To Ensure. Type : Inbound, Domestic | Languages : Hindi, English

What you get

Salary: ₹14,000 – ₹19,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• You are patient and calm under pressure

Job details

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Employment type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).