Customer Retention Executive - Voic...

A new Customer Retention Executive - Voic... role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Salt Lake, Kolkata. No experience? You can still apply. You can earn up to ₹19,000/month. 30 candidates will be hired for this role.

Employer’s description

Harin For Process Customer Service Voice And Chart Proceese Is Tellcalling They Need Only Urjant Salery 16 To 19 Kctc 12Th Pass Is Ok And Good English Speeking And Writing So Bothe Can Apply Contact Me 9322207934. Type : Inbound, Domestic, Outbound, Sales | Languages : Bengali, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Bengali, Hindi, English
• A patient, customer-first attitude

What you get

Compensation: ₹14,000 – ₹19,000 per month.

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Salt Lake, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).