Team Leader Bpo

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) wants to bring on a Team Leader Bpo for its Seegehalli (Whitefield), Bengaluru team. Salary is up to ₹35,000/month. 30 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.Attrition, Shrinkage, Kpi Kra Should Know. 5 Day Working; Please Apply Only International Bpo Back Ground. More Than 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : English

Key responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Who can apply

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound and Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: English
• You are calm under pressure and patient

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Quick facts

• Location: Seegehalli (Whitefield), Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Chetana Rajiv Asekar (Subhadra Jobs Consultancy).