Voice & Non-Voice Call Center Agent

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) has an opening for a Voice & Non-Voice Call Center Agent based in Hazratganj, Lucknow. The team is filling 30 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Is Sales Process In Out Bound Voice Process Only Graducation Is Ok Salery 18 To 22Kctc Urjant Haring So Bothe Can Appy So Call Me 9322207934. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound | Languages : Hindi, English

Day-to-day work

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound
• Languages: Hindi, English
• You are polite and customer-first

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Job at a glance

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Chetana Rajiv Asekar (Subhadra Jobs Consultancy) reviews applications regularly.