Voice Process Associate

Looking for a Voice Process Associate role in Hebbal, Bengaluru? Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring now. No experience? You can still apply. The pay goes up to ₹16,000/month. The team is filling 30 vacancies.

Note from the employer

Sbi Process Telugu And Malayalam Language With Basic English Salary 20 Ctc 16 K In Hand. Type : Inbound, Outbound | Languages : Tamil, Malayalam, Telugu, English

Pay and perks

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Inbound, Malayalam, Outbound, Tamil and Telugu
• Basic English
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, Malayalam, Telugu, English
• Someone customer-first and calm under pressure

Quick facts

• Work location: Hebbal, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Chetana Rajiv Asekar (Subhadra Jobs Consultancy) reviews applications regularly.