Voice Process Associate

A new Voice Process Associate role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Salt Lake, Kolkata. The team is filling 20 vacancies. You can earn up to ₹16,000/month. Great for first-time job seekers.

Employer’s description

Hi We Are Having Vacancy For Voice Process Associate In Which English & Hindi Is Mandatory. Its 6Days Working Job & 1Day Rotational Week Off. Freshers & Experienced Both Can Apply. Undergraduate Graduates Both Are Eligible. Salary For Job Is 16000Ctc To 19000Ctc. Type : Inbound, International, Outbound, Domestic

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, International, Outbound, Domestic

What you get

The salary for this role is ₹12,000 – ₹16,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Work mode: Office-based
• Job type: Full time
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.