Payment Collection

Chh India Pvt Ltd is looking for a Payment Collection to join its team in Bhiwandi, Mumbai. The team is filling 2 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Typing speed, Active listening, Complaint handling, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

Job details

• Work location: Bhiwandi, Mumbai, Maharashtra
• Shift: 9:30 AM - 6: PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Chh India Pvt Ltd reviews applications regularly.