Telecaller Outbound

A new Telecaller Outbound role is open at Child help foundation, Ameerpet, Hyderabad. Great for first-time job seekers. The pay goes up to ₹14,000/month. There are 15 open positions.

Employer’s description

Prior Experience In Tele-Calling/ Ngo Would Be An Added Advantage. Contact Donors To Collect Donation.Should Be Able To Explain The Donation Benefits To The Donors.Obtain Donor Information.Addressing Donor Queries.Donor Follow-Up And Feedback Post Initial Communication.Record Donors Transaction Details Of The Donation Made Online. Type : Outbound | Languages : Hindi, English, Tamil, Telugu

What the job involves

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

What you get

The salary for this role is ₹11,000 – ₹14,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of English, Hindi, Outbound, Tamil and Telugu
• Female Only
• No English required
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English, Tamil, Telugu
• Someone patient and customer-first

Position details

• Work location: Ameerpet, Hyderabad, Telangana
• Shift: 9:30 AM - 6:00 PM Monday to Friday 9:30 AM - 4:00 PM Saturdays
• Openings: 15
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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