Telecalling Executive

Join Child Help Foundation as a Telecalling Executive in Adambakkam, Chennai. 10 candidates will be hired for this role. You can earn up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Potential Supporters To Request Donations. Clearly Explain The Impact And Benefits Of Donations. Collect And Verify Donor Information. Address Inquiries And Provide Accurate Information. Follow Up With Donors Post-Initial Contact For Feedback. Type : Domestic, Outbound | Languages : Tamil, English

Compensation

Compensation: ₹14,000 – ₹15,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Education: Tenth Pass
• Skills: Domestic, English, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Tamil, English

Quick facts

• Work location: Adambakkam, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:00 PM | Monday to Friday 9:30 AM - 4:00 PM Saturday
• Openings: 10

Apply today and take the next step in your career with Child Help Foundation.