Telecaller

Child Suraksha Foundation is looking for a Telecaller to join its team in JP Nagar, Bengaluru. The pay goes up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Complaint handling, Verbal communication and Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Work location: JP Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Child Suraksha Foundation.