Telecaller

Chinki Infotech is hiring a Telecaller in Karmanghat X Roads, Hyderabad. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Hindi and English, Complaint handling, Active listening, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹12,000 – ₹20,000 per month.

Position details

• Job location: Karmanghat X Roads, Hyderabad, Telangana
• Openings: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Chinki Infotech.