Telecaller

Chinmaya Foundation School wants to bring on a Telecaller for its Guntur team. The pay goes up to ₹15,000/month. There are 4 open positions.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: Verbal communication, Complaint handling, CRM tools, Hindi and English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Job details

• Job location: Guntur, Andhra Pradesh
• Vacancies: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Chinmaya Foundation School reviews applications regularly.