Senior Telecaller

Join Chisel & Wood as a Senior Telecaller in Bidhan Nagar, Kolkata. You can earn up to ₹17,000/month.

Employer’s description

Tele Calling Sales , Inviting Them To Experience Centre , Project Assistance, On Going Project Feedback, Building Relationships With Customers, Sales Through Tele Calling. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : English, Hindi, Bengali

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: English, Hindi, Bengali

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.

Salary and benefits

You will be paid ₹12,000 – ₹17,000 per month.

Position details

• Location: Bidhan Nagar, Kolkata, West Bengal
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Chisel & Wood.